Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please contact us via email at admin@charlieskitchen.com.
Collecting Personal Information
When you visit our Site, we may collect information about your device, your interaction with the Site, and the information required to process your orders. This information is categorized as “Personal Information,” which includes the following:
- Device Information
- Purpose: To ensure our Site is optimized for your device and analyze Site usage.
- Collection Method: Collected automatically through cookies, log files, and tracking technologies.
- Data Collected: IP address, browser type, time zone, browsing actions, and interactions with the Site.
- Order Information
- Purpose: To fulfill and manage your orders, including processing payments, shipping, and communication.
- Collection Method: Collected when you place an order on our Site.
- Data Collected: Name, billing and shipping address, payment details, email address, and phone number.
- Customer Support Information
- Purpose: To respond to inquiries and provide customer service.
- Collection Method: Collected when you contact us for support.
- Data Collected: Name, contact information, and any details relevant to your inquiry.
Sharing Personal Information
We may share your Personal Information with service providers to help us deliver our services. For example:
- Payment Processing: We use third-party payment processors to manage payment transactions securely.
- Shipping: We partner with shipping providers to fulfill your orders.
- Analytics: We use analytics tools (like Google Analytics) to understand how customers use our Site. You can read more about how Google uses your information here. To opt out, visit Google’s opt-out page.
We may also share Personal Information to comply with legal obligations or protect our rights.
Behavioral Advertising
We may use your information for targeted advertising and marketing purposes. This includes sharing data with advertising platforms to help us display relevant content. If you’d prefer not to receive these advertisements, you can opt out by visiting:
For additional opt-out options, visit the Digital Advertising Alliance.
Cookies
Our Site uses cookies to enhance your browsing experience. Cookies allow us to remember your actions and preferences. We use the following cookie types:
- Essential Cookies: Required for site functionality.
- Performance Cookies: Collect information on how users interact with the Site for optimization.
- Advertising Cookies: Used to deliver relevant advertisements.
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| _ga_* | .charlieskitchenstl.com | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | Analytics |
| _ga | .charlieskitchenstl.com | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 1 year 1 month 4 days | Analytics |
| surecart-local-storage | charlieskitchenstl.com | never | Other | |
| wpEmojiSettingsSupports | charlieskitchenstl.com | WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly. | session | Necessary |
You can manage cookies through your browser settings. For details on controlling cookies, visit allaboutcookies.org.
Do Not Track
We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.
Your Rights
Residents of certain regions, such as California, have specific rights regarding their Personal Information. These may include the right to access, correct, delete, or transfer your data. To exercise these rights, please contact us using the information above.
Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review it periodically.
Last updated: 10/15/24
